3:00pm

Session 9: Claims Handling in Asia – efficiency, waste and balance in the industry and how it advantages or disadvantages the clients

The panel in this session will discuss the balance of relationships between insured, insurers and surveyors and consider the benefits of handling claims in a way that is appropriate to their needs, not on the basis of “one size fits all”.

Chris Kilbee / Fellow of the Association of Average Adjusters, Marine Claims Office, Singapore (Moderator)
Mark McGurran / Director of Marine Consultancy, Braemar Technical Services Ltd
Mark Hadlow / Senior Marine Claims Executive, Axa Corporate Solutions
James Kilbee / Adjuster, Marine Claims Office of Asia Pte Ltd